“ I took my truck in for a factory recall for the brakes. Jaime Hesenflow was my service advisor. Jaime is an outstanding advisor. Not only is she knowledgeable about what needs to be done, but she genuinely cares about the customer. She is a model employee. Kind, considerate, caring, even though she is doing 5 things at once. If Chevy were to a training video on how to be a service rep., this is the person to pick. Since it was a recall, it was free. The brakes work fine. They also checked my wheel alignment for free. Couldn't be happier with this service. ”

“ Everything went good price was reasonable and quick . No problems and would bring my car back to bill kay chevrolet again in the future thanks ”

“ Connor was very knowledgeable about the truck I was looking to purchase and even went the extra mile to help me remove the pinstripes on the truck after the sale was done. ”

“ Xavier Crump was a joy to work with. Finance worked with us and we are pleased. I would recommend everyone there Thank you very much ”

“ I felt like they listened to what I wanted and worked with me to get there... all of the sales people, especially Paul, and finance manager were extremely friendly and helpful. My car buying experience here was one of the best I've ever had. Thank you! ”

“ Basic service request was well met. No issues but since we waited it took a while, but they have a service for those who cannot wait. ”

“ My first visit there, and I can honestly say the service department was incredible. Everything I asked them to do was done above and beyond. ”

“ Dorry and the Bill Kay team made trading in the lease and purchasing a new car a hassle free experience. Would recommend Bill Kay if you're in the market for a new car. ”

“ Had a great business transaction on a used 2018 Toyota Corolla. Fortunately, there were plenty of the same model in the lot. Did not feel pressured to buy. Gave me the time and space we needed to check the cars in and out (I'm VERY peculiar about smell, especially cigarette smoke!!!) A big shout out to Dorry who was my sales consultant. She did a quick and wonderful job. Thanks for the good transaction. ”

“ I was having a problem with the air vent motor chattering. Laura in service setup my appointment and maintenance inspection. Jose S. found that my break pads and rotors were in need of replacement soon, so I decided to have all the work done at once. I had 80k miles on these break parts and Jose S. caught the wear on his diligent inspection. Thank you to all who attended to my needs. My car is not serviced anywhere else but Bill Kay. ”

“ My trans died in my truck, it was towed in and looked at rather quickly. Once it was determined to be under warranty I was given a loaner which was a great help, especially over a holiday weekend. The trans module fried the torque converter and some internals and was rebuilt. I was informed when it was ready. When I picked it up Jamie was great. I did notice on my way home that after a trans rebuild, alignment and rotation that the tire pressures were never set and it was never test driven. It had 1 Mike more than it got towed in with. Overall I'm happy with the results but was kind of surprised that it hadn't been driven ”

“ Hi my name is Alvin Hall I had a great time shopping for my car at your dealership Mr Crump the sales agent was professional at how he was doing his job. He gave us good answer on questions. Helpful with paperwork. ”

“ If you've been to one car dealership, you have kind of been to them to all. What sets this place aside is the staff. ”

“ Xavier Crump was my salesman and WOW!!! What a fantastic job. He went out of his way and back to make sure we were completely satisfied with our vehicle. He just won a customer for life!!! ”

“ This was our first new car in a number of years so we had the somewhat normal trepidation of dealing with car shopping/buying and were delighted to find our fears were unfounded as Dorry, Jose and the rest of the team did their very best to be upfront and honest with us plus quickly get the vehicle ready for our 2000 mile road trip! Dorry deserves 5 stars as she patiently walked us through the process, applicable discounts, options, etc. and made sure we knew how to use all the features on our new 2019 truck - we couldn't be happier with it! If you're looking for a new vehicle - this is a great dealership to do business with - we highly recommend! ”

“ These guys are always top notch. Never had a problem that they couldn't figure out. In and out quick and always done with a smile. ”

“ I had a great experience at Bill Kay! I walked out of the dealership more than satisfied and the staff were very friendly. I highly recommended. ”

“ We had a smooth and easy transition into our new auto when it was time. Very much less hassle then other dealers we have been to in our years. A decent deal, very good auto service department and excellent follow up. ”

“ Jaime at the Service Center very professional and friendly. Had to order my part. Will be back for the replacement. Would like a courtesy car so this can be done while I am at work. ”

“ It was a perfect fit for our needs with a price that fit our senior budget with many features that were new to us but the salesman Paul explained how they worked and even helped pair my phone with the Bluetooth. Love this vehicle. ”

“ It was a better than expected purchase. The salesman was upfront with me as I was with him. He stayed focused on my needs and we went shopping. ”

“ Friendly and courteous service associates. Prices are fair. It would be nice if loaner vehicles were available to use if service is one day or longer!! ”

“ The car was brought in for a recall and this went perfect. They completed the job on time with no cost to me. The issue was that they must have washed my car in their car wash. There must have been some rocks stuck in the towels because my car now has more then 20+ chips in the paint on the hood and roof all in the drivers side. I have never taken my car to a car wash and know that the chips were not there before. All the chips line up in the same general area down my car so this is the only explanation for the chips. ”

“ Brought the car in for a tire issue, which was resolved. They also did an alignment and performed a recall. Suggested I keep an eye on the rear brakes, as they would need to be replaced some time in the future. Price was reasonable and I would go back there again ”

“ Felt pressured to do expensive flushes that were not an issue when there a month ago. I think they looked at mileage then suddenly I need more services ”

“ I called the Service Dept opened for business to make sure my vehicle was registered for service. Jaime was my service rep and was very pleasant & responsive to my vehicle issue. She followed up about 2 hrs later & problem was diagnosed with action plan in place. It was a battery issue, however wanted to perform additional testing to make sure that was the entire issue. Jaime called back in early afternoon to provide an update & final disposition including several minor recommend preventative maintenance items. Again, she was very pleasant to speak with. I introduced myself in person when picking up my vehicle and she extended her wishes for a safe trip home, knowing I was from out of town. I would highly recommend them for servicing your vehicle needs!! ”

“ Joe Parisi was a pleasure to work with. He provided all the information and photos I requested and handled the paperwork seamlessly. I am now awaiting delivery of my dream car! ”

“ I definitely will recommend this place very nice people and service and they xxxx you and make sure you are happy with purchase they help alot ”

“ Everything was good nice people I would come back closer to my home the price is a little high but to get good service your going to pay ”

“ Just looking ”

“ Got the best service from your employee Jamie. My window switch broke and my window was stuck down. She got me in right away and got my window up. The new part needed to be ordered and once it came in, got me in right away again. Jamie was real easy to work with. Great experience. ”

“ I recently purchased a Vehicle from Bill Kay Chevy . My sales consultant Conner McDermott was friendly , understanding and attentive. He was even incredibly helpful after the sale .i love the vehicle I bought and I recommend anybody.shop here . ”

“ My experiences with Bill Kay and Mark and Lara have been excellent workmanship and communication from the service department. I was updated daily and work was performed on time. ”

“ Great service,y always have a great experience i been using your service since i have mi first trailblazer in 2003 .can expect less for a great dealer. ”

“ Funny, but I enjoy bringing my car in for service! Friendly, informative and fast. This group is "top-notch"! They are happy to explain all aspects of the issue and supply alternatives. Highly recommend! ”

“ Great professional service at Bill Kay Chevy. Paul P. was helpful in getting us into a new Chevy Traverse ”