I was living in IA and saw the car I wanted at their location. I started the purchase over the phone on Saturday morning. After some back and forth we agreed on a price. The sales rep (Palo) took a deposit over the phone. By 2 in the afternoon the car was mine. I finished the paper work at their location on Tue. My car is being shipped to TX. Palo arranged the transport company. Painless. The dealership (sales manager, finance manager, sales rep) impressed my by thanking me for my business.
This place was great the guy we saw was the best so thank you again
Excellent customer service! I highly recommend purchasing vehicles from them and will continue to do so in the future!
Bill Kay is the place to buy your next car. Drove away in my brand new car in just under 3 hours. Pola was great, friendly and explained everything for every step of the process.
Everyone was nice and helpful. I can’t say the same for the lady at the payment desk. It would have been nice to have some gas in the car we purchased. They took it to get it all cleaned up and ready but it only had like 1/8 of a tank when we got ready to drive off. Guess everyone was ready to go home. This is a first.
From start to finish I found this transaction to be very professional, timely, courteous, understanding, and a great experience. I found the car through the internet and they were very quick and professional in their response to my initial inquiry. Mr Kevin Fortman went above and beyond in answering my questions and customer service. From sending pics and videos of the car to picking us up at the airport, as we flew in to take delivery of the car and commit to the 7 hour drive back to Nashville in it. An absolutely wonderful experience. Thank you.
I highly recommend Bill Kay Chevrolet, Kevin Fortman and team there really make us feel welcome and comfortable walking us through numerous options, they brought fairly quick the special model and color that was looking for, l look forward for a long-lasting relationship.
My husband and I had a great experience with Bill Kay Chevrolet. The salesman that we worked with (Kevin Fortman) was easy to work with and was able to answer all of our questions about the vehicle and the buying process. There was no pressure to purchase the car and we were able to complete the paperwork in a relatively short time. We will definitely recommend this dealership to others. We LOVE the Chevy Malibu that we purchased!
The Bill Kay Chevrolet dealership is about 5 miles from where I dwell, which is why I bought a 2005 Equinox from them 17 years ago. So, naturally I went to them to order my new 2022 Trax, back in November of 2021. The vehicle I ordered never arrived, so my sales associate Roger suggested I might like to have a similar Trax they were expecting, and I agreed since I had been waiting 9 months. They dealt with me fairly, so I'm very satisfied with the dealership, but am rather disappointed that Chevy was unable to fulfill my order after more than 9 months, necessitating ...
The service I received was second to none and the salesman did everything possible to make sure we were well taken care of.. I would definitely recommend to all. 5 star experience
Jesus is the man! He is how all salespeople should be. A wonderful dealership that didn't just treat me like a transaction.
We had an overall pleasant experience here. They helped us and explained everything we needed to make a good decision.
Very helpful and pleasant experience over all. Everyone had a smile the entire time making us feel welcome and happy to be there.
We have bought several vehicles from Bill Kay Chevy and always had a great experience from the test drive all the way through taking title and exploring finance options. Everyone is friendly and informative. In this case Kevin Fortman was attentive and helpful through the entire process. I am confident we will return again.
Roger was very responsive and great with communication. I explored many different options for my new Tahoe and all at Bill Kay were very helpful along the way. Would absolutely go back to Bill Kay Chevy in the future.
had a great buying experience with roger at bill kay. easy to work with, upfront and great communcation. I felt valued and respected while I was at the dealership to test drive and pick up my new vehicle. they definetely made the 2 1/2 drive well worth it. Thanks again, Roger and the team at Bill Kay Chevrolet.
The salesman who took care of me was very professional and was able to answer all my questions without “talking to his manager “ Great follow-up by phone and email.
Roger was very easy to work with and made the deal go quickly and see less.
Great first-time buying experience at Bill Kay! Associates were professional and helpful throughout the whole process.
I have purchased a few cars over the years from Bill Kay Chevy. When I went to purchase my latest car, I went to other Chevy dealers in the area and found them not to be as friendly or willing to work with me to answer my questions. I would return to Bill Kay to purchase my next vehicle.
Richie worked really hard for me and he worked within my budget. I was so indecisive and he gave me at least six options. I worked not only Richie nerve but everyone's nerve and they all remained patient. He didn't let me walk away empty. He's wonderful. Thanks again
Staff was amazing and got me what I wanted. I told them a price I wanted to spend and they did not try to sell me anything more.
Richi was a great and patient salesman who was attentive to my needs, wants and concerns on a new car purchase. He got me in exactly the car I wanted for the price I wanted! I’ll definitely be checking in here for my next vehicle purchase.
Friendly team. No pressure or hassle. Received car I wanted at price in my range.
BILLKAY CHEVROLET IS A GREAT 👍 CAR DEALERSHIP TO PURCHASE A NEW CAR,THE BUYING EXPERIENCE WAS EXCELLENT EASY PAPER WORK READY AND PREPARED! RECOMMENDED, KENNETH D. BARNES.
Definitely worked with me even with my credit. I appreciated that he did not just give up but kelp looking for someone to give me a loan. I definitely would recommend Xavier to anyone!!!
Every step of the process was absolutely simple. And every question was answered to perfection
Good Guys definitely will work with you , good experience overall especially with Xavier. I didn't have any problems
I inquired on a 15 suburban through carfax and my first encounter was with Mike the VIP appointment manager and he was very pleasant to speak to. He was personable and made me feel comfortable to work with them. He sent me a credit application to fill out and that's when a salesman named Pola Bebawy reached out and was very diligent and professional on meeting my needs to get me into the vehicle I wanted. I drove almost 4 hours to meet with them and had full confidence in the dealership to complete my transaction when I arrived. I would ...
I drove from Pigeon Forge, TN to purchase a 2018 Camaro Convertible and was extremely pleased with the dealer. My salesman, Roger Nicklaus, was terrific, as well as fun to work with. Since arriving back in Tennessee, he even contacted us to find out if we made it home safely and to make sure we are satisfied with our dream car. By the way, they even have a classic car dealership just down the road. In summary, they are good people...
Just want to say thank you for all help and finding me what I needed great service and very helpful thank you again.
I had an excellent experience purchasing my new Blazer. I highly recommend Bill Kay Chevrolet to everyone!
I purchased a 2021 Tahoe RST from Bill kay my salesman Xavier Crump was so helpful to me, because I was very undecided about what truck I wanted. I was able to text and call him about any questions that I had about the truck before my purchase. It was a great experience for me because I had a wonderful salesman. If you are in the market for a new car or truck please go on over to Bill Kay and ask for Mr Xavier Crump.
Everyone that helped me was great and honest. This is the second car I have purchased from Bill Kay.
Met with Xavier to buy out the lease on our car. He was outstanding to work with. If I need to come in an Buy a new car, he will be the won I look for
Bought a 2010 corvette. Staff was great, buying process was quick & easy. Will buy from them again. Thanks it was a great buying experience! Ray & Ornella
My experience with Bill Kay for several years has always been a positive one. Everyone I come in contact with is very nice, professional and a great sense of humor.
Quick and fast service. I was in and out they also took care of my rental car. All my paper work was done before I got there.
Xavier made this such an easy process! He made sure that I got in the vehicle that I wanted! The team was great and the finance department made sure we got the best deal possible. Thank you guys so much!
Gustavo took care of us. We came in on Saturday looking to buy a Trailblazer on the lot. They had exactly what we were looking for, and we got the deal done and drove it home that afternoon.
Bought 2 cars from Xavier Crump! He makes car buying awesome, he is very kind, knowledgeable, and professional. Even after the sale he responds quickly to questions that come up about your new car. Best car buying experience ever!
Xavier was a great sales rep and carried a lot of professionalize throughout the process. We was very friendly and made the process go as smooth as possible. I will be having my friends reach out to him in the future for their cars.
Easy process to purchase this used truck. Came down on price. Got the payment needed to purchase. See you again next year for my wife’s new vehicle. We purchase 1 new vehicle every year
Xavier is the best from the 1st call he made me feel welcomed and excited about my new car. This was my 1st time coming to a dealership and leaving with exactly what I wanted plus a few upgrades that I didn't even think I could get. I have purchased 4 Chevy vehicle in the past, but this was the 1st time I felt like my salesperson was interested in getting me what I wanted and not just pushing anything to make a sell.
I had been putting off the purchase of a new car for a while because of the uncertain times. But with the light at the end of the tunnel, it was time.. Xavier was great. Not only was he very professional but also very personable. It was a good experience. Thanks to all involved.
Xavier did a phenomenal job. We live in California and purchased a used car from Bill Kay through the internet. 100% Covid social distancing compliant! Xavier has been trustworthy, responsive and reliable throughout the entire process. We received the car in sunny California 10 days after finalizing the purchase, and everything was in perfect condition as advertised. Paperwork for the CA DMV was well prepared and organized. Great job Xavier and the finance team at Bill Kay!
We got our car at bill jay it was exactly what we wanted they were very attentive to our wants and needs they made it as quick as possible
Xavier was an Amazing Sales person and made sure I got everything I wanted and needed. I'll be buying more cars here, Thank You.
My son and I visited the dealership looking to purchase his first car. From the greeting of the Sales Team to Finance, it was a great buying experience. A special thank you to Xavier Crump (Salesperson) and Dean (Finance), who made the deal happen. You don't find many people who actually care about you as a person and not looking just to make the "sale". My son is pleased with the purchase of his 2017 Malibu. We are appreciative of your dealership.
I had a great experience. I worked with Dustin while I was deciding between a new Chevy or Ford. He helped me while i was shopping at Bill Kay Chevy and Bill Kay Ford. It made my shopping experience between the 2 stores seamless.
Xavier Crump and Dean was a dream team that made the deal happen for my son. Our experience was amazing! Bill Kay is simply awesome!
First time experience to visit a dealership to lease a new car without my husband, and it was the best experience. With Covid rules, we (my daughter and I) didn't even know if we could get to talk with anyone without an appointment. We opened the door to an extremely helpful and friendly individual, Xavier Crump. No pressure, all questions answered, Very knowledgeable about the car. Guided us to take the car for a test run; suggested I take the car to my household as my husband has health issues. When I made the decision to get the car, ...
Best experience I've had at a dealership! Everyone was extremely helpful and friendly, and Xavier made the whole process easy and quick. I walked out with a vehicle in my price range that I love and couldn't be happier with.
Third time dealing with Bill Kay Chevrolet. Best service ever this time around. We knew what we wanted and we were notified when the time was right. Don't go anywhere else. Thanx Xavier
Connor was great. I knew which car I wanted to test drive and after the test drive Conner asked what I liked what I didn’t and had other options to test drive. He gave us time to talk and think without hovering. After I decided on the Equinox he went over the car features and how to set up apple play for my phone.
Everybody was kind and made the process easy to get the car I wanted. I had heard great things about this dealership prior to coming in and they did not disappoint. I would use this dealership again!
The dealership has great communication skills. Very knowledgeable about different cars they sale. Very patient and always willing to help give you the best rates with buying a car.
Highly recommend. Spencer, Jesse and Dustin made the process of buying a used truck easy and fun. They had the truck ready for a test drive when we showed up and gave us plenty of space to ask questions and make our decision. They were quick to respond with answers and respectful of our time and our requirements. There was a great team environment and can-do attitude with no pressured sales tactics. We were really pleased with our experience buying a truck from them.
We went to 5 dealers. The vehicle we purchased was nicer than the other dealers, and a much better price. Here, they were quick to greet, worked with us, no pressure, and we were done with everything much faster than other vehicles purchased elsewhere. Highly recommend!
Every thing was great and I think the guys did a great job on getting me the best deal in my situation honest and understanding
Before a couple weeks ago, I'd never bought a new car through a dealer, but upon arriving at Bill Kay, we were greeted by Xavier Crump. I immediately felt more comfortable about the car-buying process while working with him. He is so attentive, helpful and friendly, with no pressure whatsoever. I felt like I was talking to a close friend. He was able to help me get into my dream car, a new Blazer! I'm so grateful for his assistance and expertise! I will definitely recommend Xavier and Bill Kay to my friends and family shopping for new ...
my first visit to Bill Kay Cheverlet was really pleasant. There wasn't a swarm of salesman coming to ask us all kinds of questions. We wanted to test drive a Traverse and Xavier was very accommodating. We decided we loved the car and insisted on Xavier being our salesman because of his kind, no nonsense manner. The buying process was quick and painless. I highly recommend Bill Kay Cheverlet
Amazing experience! Ive bought so many cars in my day and my experience at Bill Kay Chevy was by far the easiest and least stressful one ever. I cant say enough good things about my sales person Xavier Crump, he was great and I cant imagine ever buying a car from anywhere else at this point!
I worked with Xavier to purchase my car and couldn't be happier. He understood my needs and gave me the best available options. I didn't feel any pressure and everything went great. When working the finance part with Jesse he explained everything I needed to know in detail. These guys have top notch customer service and I will definitely do business again.
Xavier was excellent! It was a no pressure, smooth process! Would love to work with him again! Jesse is a pro, he knew exactly what he was doing and explained all of the finance nuances to me. Jim
Fastest new car purchase that we have ever made. Once we told Xavier the make and model along with must have features. He showed us the exact car we requested. We quickly discussed the price. No haggling. They respected our request not wanting extended warranties. It took les then two hours toComplete the deal.
My Wife & I came down from Wisconsin on a whim to just "look" at a specific Jeep that was on Bill Kay's lot. We had no real intention of buying it. We were very skeptical of even going out of state for a possible purchase. We were told by the contact, that i only spoke to on the phone to set up a test drive, to just walk in and tell the 1st sales person that greets you why you are here. As my Wife and I walked into the dealership we were greeted by a ...
We drove down from Wisconsin (w/o Spotted Cow) 😂 & Drove home with my wife’s dream Jeep! Xavier Crump & Jesse Lopez were very professional, friendly & Awesome! Thank you Guys! Xavier really took the time to get to know me & my wife. He is a real people person, good sales man (no pressures) and a veteran! For that sir we thank you! We will for sure recommend BillKay Chevrolet to our friends & family for their next vehicle, and to ask for Xavier Crump!!!
I had such an amazing experience buying a car from Xavier usually I feel pressured and takin advantage of when I shop for a car but Xavier made me feel very comfortable that he did whatever you could do to make sure I was happy and not being taking advantage of I’m buying all my cars from him in the Future
Xavier made my car buying experience fun and painless! I would definitely go back to Bill Kay with Xavier there! By far the best car salesman I’ve ever dealt with! Thanks again Xavier Crump
I had a great experience at Bill Kay Chevrolet. We got smiles, welcomes, etc from everybody we encountered. My salesman Xavier Crump was great! He was very friendly, helpful and knowledgeable. The Finance team was also amazing. My car is awesome and I would definitely consider doing business with them again.
We were very pleased with our experience at Bill Kay Chevrolet . Our salesman, Xavier Crump, was exceptional. I appreciated his patience while we looked at each car, discussing our options before making a decision .
Working with Xavier Crump was a pleasure! Super responsive to all of my questions, not to mention got me a great deal. If you want a new vehicle go and see him. Don't forget to check out his cool mouse!!!
The sales people where very helpful and took the time to help my needs the fact they cleaned the truck and filled the gas tank was great
Amazing job by everyone who took care of us . They had all the answers to all my questions and our family left with a car we needed . Took the extra steps of putting a nice pink bow on the car as it was my bday weekend. Loved it !
Xavier was very professional and knowledgeable. He really understood what I was looking for and made my experience great! Highly recommend him & dealership! Thank you!!
Pleasant surroundings. Health conscious. Vehicle was in stock as advised. Salesman, Connor McDermotte was extremely knowledgeable about the car. Respectful and helpful. Returned my calls
Their prices beat any dealerships in Indiana where I am from. Worked with Paul Degrazia on the purchase of my new Silverado. Awesome salesman. A
This dealership service dept and staff always provides exceptional service. They go above and beyond what is expected and keep you informed from write up to pick up.
Got in on time, had the part on hand. Got the vehicle report and everything was finished on time. The car wash was included also.
Nice and friendly service staff. Blake very attentive. Cashier was very nice and polite. But took longer then I anticipated. But all in all nice people to do business with
Connor takes care of his customers. He’ll follow through on any open items timely. Easy to work with and knowledgeable about the Chevy product line.
Just 60,000 Service of my Suburban. Easy to set up the appointment and drop the car off and have it done when I needed it
Al was fantastic to work with. Appreciate everything he did for me to make deal as easy and quick from start to finish. Greatest experience i have had buying a car
I'm new to this dealership and can honestly say that it was one of the best service experiences that I've had! Great job Blake and team.
Purchased a used corvette. The fuel pump died when I got it home. They sent out a truck to pick it up and made it right. I will definitely do business with them in the future.
Never had a disappointing time going to Bill Kay Service! Everybody's so happy to help, and the service is outstanding everytime! Jaime goes above and beyond for me every time
They did an amazing job. My first few oil changes used to include a car wash which I was disappointed was not happening at my last two oil changes.
Great service, friendly, went above and beyond to stay after so I could make the purchase and not drive back. I appreciate that! Cleverly clean car - great price!
Based on my experience they are top notch. Bought my truck there and got a fair price for it as well as my trade in. Service department is excellent.
From purchase to service and all stops in between I have received professional, top quality service from the entire staff. My hats off to you folks at Bill Kay Chevrolet of Lisle. Your quality of vehicles to select, to answering any and all questions completely, to scheduling appointments, all was smooth and seamless. Thanks, and yes I would recommend your business.
Service was good. Got me in and out, performed recommended service, in a timely manner.
Conner was great. I knew exactly what I was looking for. No one was pushy. The whole process was good. They got me a good used car rate, hit the payments where they needed to be. I felt great leaving in My “new to me” Bighorn Ram.
It has been 16 years since I purchased a car, and I was very pleasantly surprised with the experience at Bill Kay. Needless to say, cars have radically changed in the interim, but Bill Baresch clearly explained all the features so that I was comfortable taking a test drive. He patiently answered all the questions I had, and I am now the happy owner of a 2018 Malibu. Thanks Bill.
Great place to buy a car! Salesmen are great! Service department is very helpful!
I was provided with excellent service and the sales department is very knowledgeable and professional, they are great at helping you find the right vehicle! Overall it was excellent service and a very pleasant experience!
This is my dealer of choice. Even allowed my dog to wait with me while we had service done.