The service department was very responsive and competent / explained well whatever doing and did it well!!!!

I have a great experience no complaints at all, matter of fact everyone I came into contact at the dealership was great.??

I arrived before my appointment and was greeted by Marc who wrote my vehicle up and kept me informed on my vehicle status by text and personal contact. I was also informed of one of my shock leaking and that it was covered by the vehicle warranty, Which was replaced the following week because the shock was not in stock at the time of my visit. I have no complaints at this time.

Went into the dealership just to test drive a car. Colin worked with me. I did not expect to get a brand new vehicle the same day. The team at Bill Kay Chevrolet was welcoming and all worked together to get me approved. Huge thanks to Colin

I worked with Colin, at the dealership. I will rate him a 5. Great customer service. They did everything they can to get my brand new car

Efficient Marc was very efficient and he gave a perfect customer on the time I had to wait and no problems whatsoever

John worked with over the phone to buy a Uses Jeep Wrangler and provided outstanding service. Tony helped complete the paperwork via Docusign. All questions were answered accurately and I was comfortable buying a low mileage used wrangler based on comprehensive pictures and excellent follow up from John and the BillKay team. Great experience thanks all.

They were knowledgeable and efficient. Blake is very personable and thorough with letting you know what needs to be done and approximately the cost of it. The wait time for the work to be performed was reasonable. The car had been washed when returned.

He was very thorough in explaining what work was needed. The wait time was not too long.

From the very first phone call inquiring about the 72 Cutlass I eventually bought from Bill K., Roger was extremely helpful getting me all the things I requested. I was in the market for a 72 Cutlass Supreme to replace the one my father had to give up 40 years ago. I’ve never bought a classic car before or a car sight unseen. I’m in Tacoma, Wa and this was one of the top 2 car buying experiences I’ve ever had. Roger and his team were fair, always exhibiting exceptional customer service. I would suggest anyone buy from Roger if you’re looking for a new, used or a classic car. He is a true professional and goes above and beyond to ensure you feel comfortable when buying a vehicle.

My experience was very good, prompt and quick service. Service rep was very informative during the process,

Was towed in late Saturday just before closing time. Amount of attention and willing to help was outstanding..Service attendant took care of my groceries that needed while I was making arrangements to be picked up. She was very helpful, please thank her.for me. She was only one in the service area. She took all information, keys, and forms and passed them on. I did get a call on Monday just like she said. So information was passed on and problem was fixed.

They are really a great bunch of people! Everyone is very kind and helpful and friendly.

Great experience at Bill Kay Chevy. Jesus Serna did an awesome job getting us a deal, made the process easy and took care of business.

You are lucky to have Jamie I wish u had loaner car. Need to work on recalls