Customer Testimonials
Great service, and very skilled. I would definitely buy the extended warranty again as well. Very pleasant experience.
easy to deal with them made eveything easy desle was done fast and painless awsome people
I brought my Chevy Cruze in for a light. I was given a loaner car, and greeted my Jaime's smile early in the morning. Everything went so smoothly. I appreciate the quality of care I got as well as my car
Remarkable! The team there is great. Been there for years As long as they are there, I will be back
Always quick friendly service! Blake is always friendly And prompt. He is knowledgeable and the service is very fast.
Excellent service! Minimal wait! The service ofteplacing viper blades was done very efficiently! Yes, no complaints!
I had just filed Chapter 7 bankruptcy, so I honestly didn't think I'd be approved for a brand-new car. But Look at God! Steve was an amazing salesperson. He made the entire process smooth and easy over the phone, which meant I didn't have to spend a long time waiting at the dealership. He was professional, kind, and very helpful from start to finish. I highly recommend Steve to anyone looking to buy a vehicle. Thank you so much for making this such a great experience!
Jesus was awesome! Answered all of my questions and was patient while my wife and I had our son.
My 'new' car had over 90 miles added to it from being ported over not trucked and lying about where the miles and refusing to tell us where it came from, he refused to tell us where the car came from, half the protective films was peeled and left in the car scattered, so it was not detailed, the car was given to me with a broken key entry cover for which I WILL NOT pay to have repaired, I informed When I would be there and was left waiting over 20 minuets while the seller ported Corvettes to another dealer, I ... Read More DealerRater - Jul 23, 2026
Jesus Serna met my wife, daughter and I at the door with a smile and a firm handshake, very respectful very polite and and very helpful. Informed me of the Veterans discount and walked me through the process. Thank you for making this car purchase very pleasant.
Prompt acknowledgment upon arrival when pulling into garage. Reconfirmed what was scheduled on car for service.
Don't know why mu appt was for 8 am and my car didn't get in the shop until 5 hrs later.
I'm not a fan of the car buying experience, few people are, but I had a very pleasant and positive experience with Jesus. He was far from the stereotype of a salesman. I know that he wants a sale, however, he busted his butt trying to meet me in my comfort zone. We also had good conversation in between things. I would highly recommend Jesus "Chuy" as your go to Guy when shipping for a car at Bill Kay.
Jesus made buying my Land Rover Defender an amazing experience. He was honest, knowledgeable, patient, and never made me feel pressured. He went above and beyond to answer my questions, kept me informed throughout the process, and made everything seamless from start to finish. I couldn’t be happier with my Defender and highly recommend working with Jesus if you’re looking for a great car-buying experience!
Schedule an oil change, work was performed in a timely manner, no issues, staff was friendly.
I can't give it five stars because, due to the advisor's negligence, I had to go back and forth repeatedly to drop off and pick up the car.
Great person, extremely nice and worked out a great deal!
Work done real fast and my car returned with a brand new filter installed! The car is working perfect!
WELL PLEASES WITH THE SERVICE AND THE EMPLOYEES. VERY HELPFUL AND WOULD RECOMMEND TO FRIENDS AND NEIGHBORS
Very satisfied with their great service. Easy to work with. Very courteous and polite. Also adhered to appointment time.
It takes too long to perform an oil change and change the windshield wipers: 6.5 hours is too long.
Great service This was my first time having service there. They were very nice and helpful.
The process was fairly easy and straightforward. No surprises or unexpected expenses No regrets choosing Bill Kay and Steve V
Great people to do business. Jake responded quick and formally to all my questions and helped my get my best deal possible
Great people to do business with. Definitely would buy a vehicle here again.
I was in the market for a new Chevy Tahoe I saw one on bill Kay’s website, filled out online documents and sales manger Jose and salesman Steve called me back In record time, I got to meet Tony one heck of a man treated me right got to talk about everything. Finance was In and out in 30 mins salesman went out showed me the car and linked to OnStar. Everything was great I felt like Familiy not a customer that is very important to me If ur in the market give them a call u want family in ... Read More DealerRater - Jul 11, 2026
Marc was helpful, friendly, and efficient. I had a great experience and would recommend this dealership to anyone who is in need of service for their vehicle.
Jesus Serna was our sales rep and he was super easy to work with and made the car buying process easy!
Jamey is always great and very helpful. She is phenomenal. She is very responsive and quick to respond.
I had a good experience with the dealership and Jamie. I choose this dealership despite there being one closer to my house because of the customer service i received here
We had an excellent experience from the moment we arrived at Bill Kay! Walking up to the showroom, we were greeted right away by friendly employees. After a warm invite inside, the team connected us immediately with the dealer we had been communicating with over text.Without any hesitation, we were shown the exact car we came to see. Jacob introduced himself and expertly went over all the specs and details we needed to know. He let us sit inside the vehicle, thoroughly explained how the sunroof functioned, and insisted on a test drive so we could get a real ... Read More DealerRater - Jul 8, 2026
We were interested in a vehicle on the lot at the Bill Kay Chevrolet in Lisle, Illinois. Since it was about a 2 hour drive from our home, Pola dealt with us over the phone until we reached an agreement on a cash price. Once there, even though doing all of the paperwork took several hours to complete, we were able to drive our beautiful vehicle home with the title paperwork complete and license plates installed. All in all, Pola and the rest of the staff we dealt with were very personable and professional.
Had to have my Clutch Master Cylinder replaced along with replacement of the oil pan gasket on my 2008 Corvette. When I got my car back, steering wheel was off center. Blake told me to bring it back in and it was fixed real quick. Works great!!!
I really like the service. I've arrived well before my appointment and they always attend to me immediately. If I want to make any changes on the spot, they're always willing to fix them. I like this place.
A presumed simple license plate lamp outage could have been very costly to fix with aftermarket wiring discovered to be a source of trouble. The resourceful service team was able to get the lights working properly and were great to work with. Thanks much.
The service department was on point greeted me soon as I walked through the door and took care of all my needs and questions
I always receive prompt and courteous service. Blake is very good to work with for my vehicles.
Corvette repair The repair was completed ahead of schedule Blake is great to work with
We had an excellent experience at this Chevy dealership! Everyone was friendly, professional, and very informative throughout the entire process. The team took the time to explain all of our options and helped us find the right Chevy Trax for our needs. We also appreciated the 0% GM financing offer, which made the purchase even better. We love our new Trax, and the entire buying process was smooth, quick, and stress-free. We highly recommend this dealership to anyone looking for a great car-buying experience!
Very Good People Especially Blake Done All right Yep Everything good They take care of my 99 Coevette
Just bought a 1978 Corvette from Roger! Excellent service all around. I am in West Central Wisconsin so had to do a lot of initial calling and details by phone and text. Roger did a great job...right on top of everything! Drove down last week and was personally greeted at the door. Car was shipped to my driveway within 5 days of the purchase. Keep up the good work! David Post-Stanley, WI
Helped me with service get in fast and log new service contract Went the extra mile
I received a voice mail from a woman at Bill Kay saying it was time for my 94,000 mile service! (I had 73,200 miles on my odometer.). When I asked her from what date, she said she'd have to get back to me and she never did. Jamie told me it was an AI generated phone call so I was very relieved. I came in for an oil change! Thank you, Jamie!
I purchased my first car from this location back in 2011. When it was time to start shopping for a new vehicle recently, I knew I wanted to go back to Bill Kay. Even after 15 years, they still have the same friendly, professional, and personal service. Jesus was quick to respond to my messages and made the process so smooth. The car was parked out front when I arrived, I left with a full tank of gas (you would be surprised how many dealerships DON’T do that), and I didn’t spend my entire Saturday waiting around at the dealership. ... Read More Google - Jun 27, 2026
Always good service Always friendly upon arrival. You get updated. Waiting room could have more amenities though
Experience went smoothly but she never checked with car warranty that we have if the abnormal tire wear would be covered or partially covered due to defective part that caused it. We called the warranty company and they said it' wouldn't automatically be covered but would be reviewed given the fact that the defective part they covered caused the uneven wear pattern on tires. I know generally that tires are a wear product and would not generally be covered
They helped me in an unexpected emergency, quickly and I was in and out super fast! I forgot the lady's name but she was courteous and extremely happy to help me! A pleasant experience!
My experience was very good. They fulfilled all of my expectations. And I intend continue to get my car serviced here from this dealership. Easy like Sunday Morning.CF
Steve Vito is #1 - seriously helped me so much with my new Chevy! I’m so excited for summer and my top off. Ladies, he looks like Bradley Cooper (before the plastic surgery and dating Gigi Hadid)
I came in for an oil change and they took very good care of me and wonderful care of my car,the even washed my car for me.
Friendly, since I started coming to Bill Kay. Informative, always letting me know how the car is doing, if I have any questions about what their doing
(Translated by Google) Very kind (Original) Muy amable
Great car buying experience with Jesus! Got me set up with a used C7, overall I highly recommend him, and the bill kay team for any corvette/car buying needs. Thank you I will definitely be back in the future
I had my equinox towed there because it broke down on the road so I didn’t have an appointment. Because it was towed in I didn’t think I needed to make an appointment but then after it had been there a few days I got an email showing I had one 6 days after it was towed. So my only complaint was how long it took to get repaired.
We did not end up buying here, but we had just the best experience with Paul! He was absolutely amazing. He was kind and patient, he did not pressure us, he was knowledgeable and understanding. Would have loved to have purchased a car from Paul, but they did not have a car that met our needs.
Marc explained everything very throughly and was very polite. He got the work done and my vehicle is running very well.
Always polite, give you an estimate time that your car will be ready and it is either right on time or earlier
Mark in the service dept was absolutely awesome!!! He took such good care of us. We had the car fixed in one day. He went that "extra mile" for us.
Working with Jesus at Bill Kay Chevrolet was a great experience! Jesus was friendly, professional and not pushy. He was extremely attentive and helpful by quickly responding to any questions or concerns I had regarding my purchase of my BMW X4. Jesus made sure I was taken care of.
Abject in-person deceit in product cost and offerings which were then unfortunately shrouded in a more shameful and disingenuous response when the client raised a legitimate concern only a few days after purchase. Stand down.
Accommodating and friendly Explained in detail what my car needed and what it didn't and what to expect in the months to come.
It's was very good. Very professional. Great service time. I am very satisfied with your dealership.
Jesus Helped out with my trade in and Getting into a 25 Chevy equinox EV Loving the car and hrest easy experience with him. He was great help and Helped me get to the numbers I expected before our deal 💪🏻
Fast and friendly They were nice enough to get me in on Saturday and take care of my vehicle. Marc was great, always cares about his customers.
Everyone I have dealt with have always been courteous, helpful and willing to answer any questions I might have. Blake has always been helpful,answers my questions and helps get me answers if needed
I had my take out Trailblazer in for a scheduled oil change and to repair a weather mat that wasn’t staying in place. It took over 2 hours and the weather mat wasn’t repaired. It is still hanging down. Very disappointed!
Bill K Chevrolet is a wonderful dealership. They are very helpful and efficient. I've bought several cars from them and their maintenance department is on top of their game. I highly recommend them.
Great experience. Very patient. Great guy. Very trustworthy.
Very nice and accommodating. A deal was made quickly and we were very happy. Thank you
I brought my Corvette in for a routine oil and filter change. The Service Advisor, Jamie , got my car signed in promptly, and John Knopf completed the maintenance quickly. Another excellent service experience as I have enjoyed over the past 15 years.
First service and first time in for my Z06, Blake was knowledgeable in what I needed and notified me of both recalls up front. I appreciated Blake telling me they have 1 specialist for Corvettes so in the future to call ahead just so I will be taken care of. You are the closest Chevy dealership so plan on coming in for all future services.
Solid people. Solid service. They will send you reports looking for every bit of extra maintenance possible… but if you call them, they will give you a practical opinion on whether or not you should proceed with the service and how necessary the repair is
Over multiple visits with my vehicle the process is long, the wait is long and the service staff is cold and not welcoming
Blake was very informative and a very nice guy.
Pola Guirguis was great. Kept in contact with us right up until our appointment to see our vehicle. Absolutely no pressure whatsoever. We came to our deal quickly and were in and out in no time. Would buy from again!
Service Rep explained everything well and was very friendly
My sevice person Jamie was excellent.
Currently using the dealership service center only. I have always had great service,greatly fairly and always provided with up-to-date info on vehicle status.
Very professional and willing to go the for customer satisfaction Done Done Jaime, Mark,and Blake super nic
We have been working with Bill Kay Chevrolet and their Service team for a number of years and they have always gone out of their way to make sure we are happy. We Recommend giving them the opportunity to do the same for you.
I always have a good experience with the Bill Kay Chevrolet Service Center. The Service Providers are professional and easy to work with. Thank you!
Jamie and Blake make sure we get the service we need, never try to talk us into anything we don't need, and always charge a fair amount. That's about perfect in my book. Rory McGinty
Great communication . Always took my calls . Very helpful. Very knowledgeable . Jesus went above and beyond in everything he did for us. He was sincere and pleasure to work with. Such nice young man.
Fast and easy service Came in for a check engine light. Problem was found fast and got my car back the same day. Great job.
Colin Lewin did an amazing job. What a great guy
Out of several new car stores that I shopped at they are the only ones that called me and worked with me.
The service I asked for and was quoted on and booked was not what was performed once I got there
Jesus Serna was really patient and very helpful.
Great people, great service ! Thank you for all your help - I will see you soon for more services!
We have made Bill Kay our service center of choice. They’ve always been very good at getting us in when we need to get something done and the work has been top-notch.
We had a good experience at this dealership! They had the vehicle ready for us right away, which made the process feel easy and stress-free.
The team was extremely thorough and took the time to walk us through everything, making sure we felt confident every step of the way. They also worked with us to negotiate a deal that we were really happy with, which we truly appreciated. (Even if it got a little heated)
A special thank you to the manager… he was absolutely fantastic. He went above and beyond to make sure everything came together for us, and ... Read More Google - Apr 28, 2026
Needed an oil change and tire rotation. Also needed an oil leak diagnosed. Jamie is a great service writer, always like working with her.
This dealership was helpful and professional. I will recommend anyone to stop by and check them out...
Knowledgeable, very friendly, attentive, helpful, listened to what I needed and help me achieve it.
Marc in service was very responsive and personable. Explained what would be done and in a timely manner
