Bill Kay Chevrolet
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Testimonials

DEALERRATER
None
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Bill Kay Chevrolet has always treated my family and me...

Bill Kay Chevrolet has always treated my family and me very well. I have purchased 3 cars and always use Bill Kay’s service department for serving my cars.

DEALERRATER
J_KENNETHSR
Full Star Full Star Full Star Full Star Full Star
1-15-2020
SERVICE OIL CHANGE / REPLACED HEAD LIGHT

EVERY TIME I GO THERE I GET EXCELLENT SERVICE THEY BOTH WAS EXCELLENT PEOPLE TO TALK TO AND I WILL ALLWAYS COME BY TO BILL KAY"s

DEALERRATER
MAUREEN_HALLERAN
Full Star Full Star Full Star Full Star Full Star
1-15-2020
Service Review

I like the dealership ( I have purchased several cars there). I like having my car service at this facility. I wish the prices were a little less expensive for parts and labor.

DEALERRATER
scottmccawley
Full Star Full Star Full Star Full Star Full Star
1-14-2020
I was able to schedule a service appointment online. Lara...

I was able to schedule a service appointment online. Lara contacted me very quickly. Jaime was very helpful. Though my problem wasn’t solved, I’m scheduled to return Tuesday.

DEALERRATER
dgm7950
Full Star Full Star Full Star Full Star Full Star
1-14-2020
Checked brakes on my car and cleaned and got rid of the...

Checked brakes on my car and cleaned and got rid of the squeaking noise did the service the next day after I called service done in a short time and staff were friendly and helpful

DEALERRATER
foukanna
Full Star Full Star Full Star Full Star Full Star
1-13-2020
We went to the dealer for a sensor problem that was fixed...

We went to the dealer for a sensor problem that was fixed within an hour at a sensible price. It has been working! They have good popcorn also

YELP
Angela N.
Full Star Full Star Full Star Full Star Full Star
1-12-2020
Angela N.

My husband and I purchased a Chevy Equinox on January 8th from Salesman Paul Degrazia . He was very nice, accommodating, patient and not pushy . We test drove two cars and I was unhappy with the first one so Paul found one that would more suit our needs . We also appreciated working with Jesse in Finance . He made everything painless and fast . Would recommend this dealer .

DEALERRATER
EBULTHUIS1
Full Star Full Star Full Star Full Star Full Star
1-10-2020
goods

I have been coming to the dealership for Years and purchased vehicles and will continue to bring my vehicles for Years to come. Thank you

DEALERRATER
Grovecjfitz
Full Star Full Star Full Star Full Star Full Star
1-10-2020
Courteous greeting, prompt service, and my vehicle was...

Courteous greeting, prompt service, and my vehicle was finished before stated end time! My car was even returned to me washed - nice touch in winter months.

CARS
Jessicagibbs320
Full Star Full Star Full Star Full Star Full Star
1-8-2020
I had a great experience buying my first vehicle....

I had a great experience buying my first vehicle. Everyone was so kind and respectful. I highly recommend Bill Kay Chevy in Lisle to everyone.

DEALERRATER
scottmajeski
Full Star Full Star Full Star Empty Star Empty Star
1-6-2020
The recall problems were not completely solved during...

The recall problems were not completely solved during this service call. The brakes still do not release and abnormal braking pressure is when the brakes are required to be applied often in short distances.

CARS
scottmajeski
Full Star Full Star Full Star Empty Star Empty Star
1-6-2020
The recall problems were not completely solved during...

The recall problems were not completely solved during this service call. The brakes still do not release and abnormal braking pressure is when the brakes are required to be applied often in short distances.

GOOGLE
Mike Havrilla
Full Star Full Star Full Star Full Star Full Star
1-5-2020
Mike Havrilla

I had a great experience buying my second pickup from Bill Kay ! Thank you Walter at the greating desk, and Connor sales, you two know your job well! I can send referrals to these men, with no regrets!

CARS
MAAZIZ
Full Star Full Star Full Star Full Star Full Star
1-5-2020
Bought new car

Nice dealership friendly dealers not a lot of wiggle room on price overall a very good experience finance was fast only spent about 4 hrs to complete deal

CARS
Susan
Full Star Full Star Full Star Full Star Full Star
1-3-2020
Excellent

I always deal locally. Great service and guidance. Staff are friendly at all times. Plan to continue with all my servicing. Happy NEw Year to all! Susan Semple

GOOGLE
Sarah Batzel
Full Star Full Star Full Star Full Star Full Star
1-3-2020
Sarah Batzel

Had a great experience buying a Traverse. Really impressed by the value of the car. Loved the popcorn machine and kids playroom.

GOOGLE
Kevin Mlynek
Full Star Full Star Full Star Full Star Full Star
1-2-2020
CARS
DB
Full Star Full Star Full Star Full Star Full Star
12-31-2019
Connor McDermott and the Bill Kay team provided an...

Connor McDermott and the Bill Kay team provided an awesome buying experience! We will definitely recommend Bill Kay to others looking for new cars in the area.

CARS
Awtv4
Full Star Full Star Full Star Full Star Full Star
12-31-2019
The sales was very respectful and professional

Wonderful experience will definitely return to see Paul again overall very good ,wii definitely recommend friends and family to go there.thank you Hope to see you

DEALERRATER
R.nowaczynski
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Had tire replaced

Tires were replaced at the same time as oil change and filter and was able to finish rest of morning running around after just a couple of hours

CARS
R.nowaczynski
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Had tire replaced

Tires were replaced at the same time as oil change and filter and was able to finish rest of morning running around after just a couple of hours

CARS
mikeasplund
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Great experience

Connor McDermott was a great no pressure salesman that helped me and my wife purchase a used vehicle. After the purchase he communicated with us which felt good knowing we only purchased a used vehicle.

CARS
mnhuerta2
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Great service!

Today I purchased a 2020 Equinox and my overall experience was awesome because of Mohammed! He was extremely patient with the many questions I had and genuinely took the time to answer each one. He was VERY informative, knowledgeable, personable, and friendly. It can be intimidating going to purchase a new car but he made me feel comfortable and cared about. Thank you for the amazing customer service and ease of purchase. I definitely recommended these guys for anyone trying to purchase a new or used Chevy. Thanks again Mohammed, you're the real MVP! 👏

GOOGLE
Robert Salsman
Full Star Full Star Full Star Full Star Empty Star
12-29-2019
DEALERRATER
jfperry1970
Full Star Full Star Full Star Full Star Full Star
12-27-2019
Service

Fulfilled all my requests for all service and did so in the minimum of time. Enjoyed coffee and tv in the customer lounge area of the deslership.

CARS
jfperry1970
Full Star Full Star Full Star Full Star Full Star
12-27-2019
Service

Fulfilled all my requests for all service and did so in the minimum of time. Enjoyed coffee and tv in the customer lounge area of the deslership.

GOOGLE
Jim Schrepferman
Full Star Full Star Full Star Full Star Full Star
12-26-2019
Jim Schrepferman

Easy sale. No hassle

DEALERRATER
Brenda Wild
Full Star Full Star Full Star Empty Star Empty Star
12-25-2019
Unhappy

I usually am happy with any service I’ve received from my dealer. I noticed when they installed a new accessory in my car, there are chips that weren’t there before. Maybe they were caused when they removed the original part? Sincerely, Brenda Wild

DEALERRATER
dbormes
Full Star Full Star Full Star Full Star Full Star
12-23-2019
Service!

I was in for and oil chance and a recall item. Blake did a great job of keeping me informed and got me out quickly! Thanks

CARS
SWT39
Full Star Full Star Full Star Full Star Empty Star
12-23-2019
Long Time Waiting

It took about five hours to buy the car. We spent 1-1/2 to 2 hours just waiting for the paperwork to sign. There were no other customers in the dealership.

CARS
Nolan Adams
Full Star Full Star Full Star Full Star Full Star
12-23-2019
Good experience buying used van

Had a great experience buying a used van. Felt like sales staff was very professional and upfront. Nothing sketchy about any interactions, and appreciated being able to take the van for inspection prior. Would've liked the signing experience to be a little more transparent - that was the only negative. We were taken back to a different little room off the show floor and rushed through a bunch of papers with brief explanations. Appreciated that warranty offers were optional, and I wanted to hear the options, but it really rubbed me the wrong way that the price was dropped by 20% to try to make a deal. I would prefer to hear best prices upfront.

CARS
dbormes
Full Star Full Star Full Star Full Star Full Star
12-23-2019
Service!

I was in for and oil chance and a recall item. Blake did a great job of keeping me informed and got me out quickly! Thanks

CARS
JULIELAURENCE
Full Star Full Star Full Star Full Star Full Star
12-23-2019
Great experience friendly service

We have bought cars from here before and have always been happy with the friendly and kind service they provide. I would recommend Bill Kay Chevrolet to everyone.

GOOGLE
Susan Semple
Full Star Full Star Full Star Full Star Full Star
12-22-2019
Susan Semple

I received my 2020 Red Equinox on 12/12/2019 from Bill Kay Chevrolet. Everything was perfect. Paul Petersen guided me through the options. My husband was delighted with my choices for our new vehicle. He is enjoying all the updates to the Equinox as we had a 2013 prior. It was time for an upgrade!

GOOGLE
Marissa Huerta
Full Star Full Star Full Star Full Star Full Star
12-22-2019
Marissa Huerta

Today I purchased a 2020 Equinox and my overall experience was awesome because of Mohammed! He was extremely patient with the many questions I had and genuinely took the time to answer each one. He was VERY informative, knowledgeable, personable, and friendly. It can be intimidating going to purchase a new car but he made me feel comfortable and cared about. Thank you for the amazing customer service and ease of purchase. I definitely recommended these guys for anyone trying to purchase a new or used Chevy. Thanks again Mohammed, you’re the real MVP! 🤙🏻👏🏻

CARS
richard.wilmoth
Full Star Full Star Full Star Full Star Full Star
12-20-2019
Warranty Repairs

Fixed issue with engine light and also found a leaking power steering hose that needed to be replaced. Took the car through the car wash twice when I picked it up - Looked great!

DEALERRATER
richard.wilmoth
Full Star Full Star Full Star Full Star Full Star
12-20-2019
Warranty Repairs

Fixed issue with engine light and also found a leaking power steering hose that needed to be replaced. Took the car through the car wash twice when I picked it up - Looked great!

CARS
JohnRechner
Full Star Full Star Full Star Full Star Full Star
12-19-2019
Oil change

Service personnel seem to be very customer focused.it did take two hours but it usually only takes an hour. I have found the Four people I work with to be very good. My problem is the quality of the vehicle itself. Look at the service history in particular the replacement of pistons and rings. This problem is indicative of an engineering failure and should never occur. $1,300 for a timing chain is pathetic. The cost of replacing parking assist sensors is high and poorly engineered. Try replacing a head light bulb. On and on and only $100,000 miles.

DEALERRATER
JohnRechner
Full Star Full Star Full Star Full Star Full Star
12-19-2019
Oil change

Service personnel seem to be very customer focused.it did take two hours but it usually only takes an hour. I have found the Four people I work with to be very good. My problem is the quality of the vehicle itself. Look at the service history in particular the replacement of pistons and rings. This problem is indicative of an engineering failure and should never occur. $1,300 for a timing chain is pathetic. The cost of replacing parking assist sensors is high and poorly engineered. Try replacing a head light bulb. On and on and only $100,000 miles.

CARS
HAZARDOUSE
Full Star Full Star Full Star Full Star Full Star
12-18-2019
My new truck

They were very helpful in making the purchase happen in one afternoon.showing the options test driving and showing additional packages for the vehicle sale.

CARS
Sonny81
Full Star Full Star Full Star Full Star Full Star
12-18-2019
Great service

Connor and Jesse were both very helpful to me in giving me options for my end-of-lease. Thank you for your expertise in putting me in the best situation financially. I would definitely recommend both, and I'm loving my new lease so far!

YELP
Nolan A.
Full Star Full Star Full Star Full Star Full Star
12-17-2019

Purchased a used van from Bill Kay Chevrolet. I was wary of the process because of the stories you hear about shady used cars salesmen. Can confidently say I did not have that experience at Bill Kay. From the start, they were respectful, patient, and honest. They gave clear explanations of pricing and options, including things like why the cash price was higher than the financing price for a vehicle (bank kickbacks, for those interested). And they were willing to make deals and do what they could to make the experience as seamless as possible with all of the discounts they could offer. They were upfront about what they could and couldn't offer, and I never felt like they went back on their word. The entire experience took less than 4 hours, and I felt no concerns throughout the process. I would definitely buy from Bill Kay Chevrolet again. In particular, Paul Degrazia was a very helpful salesman. Highly recommended!

GOOGLE
Nolan Adams
Full Star Full Star Full Star Full Star Full Star
12-17-2019
Nolan Adams

Purchased a used van from Bill Kay Chevrolet. I was wary of the process because of the stories you hear about shady used cars salesmen. Can confidently say I did not have that experience at Bill Kay. From the start, they were respectful, patient, and honest. They gave clear explanations of pricing and options, including things like why the cash price was higher than the financing price for a vehicle (bank kickbacks, for those interested). And they were willing to make deals and do what they could to make the experience as seamless as possible with all of the discounts they could offer. They were upfront about what they could and couldn't offer, and I never felt like they went back on their word. The entire experience took less than 4 hours, and I felt no concerns throughout the process. I would definitely buy from Bill Kay Chevrolet again. In particular, Paul Degrazia was a very helpful salesman. Highly recommended!

CARS
NicoleE
Full Star Full Star Full Star Full Star Full Star
12-17-2019
Amazing Service!!

I drove 4.5hrs to purchase the vehicle I wanted from them. They kept the process painless and simple. I handled everything over the phone or email which made my life so much easier. Very pleased with my vehicle and service provided