Bill Kay Chevrolet
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Testimonials

DEALERRATER
elewandowski65
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Service personnel are responsive and personable. Girl who...

Service personnel are responsive and personable. Girl who answers phone and takes your payment is very friendly and seems to know her job. Work was done in timely fashion and was told of issue regarding my trans fluid and will come back to fix.

DEALERRATER
ja1528
Full Star Full Star Full Star Full Star Empty Star
2-20-2020
I thought the service was Great but disappointing in the...

I thought the service was Great but disappointing in the end I had a four wheel alignment and nothing was said about a bad left front ball joint. I discovered this two days after the service. Now I have to replace the left lower ball joint and have the alignment rechecked.

DEALERRATER
lizkp83
Full Star Full Star Full Star Full Star Empty Star
2-18-2020
Bought my Chevy Equinox last year and salesman Paul...

Bought my Chevy Equinox last year and salesman Paul DeGrazia was awesome! Worked til he got us a deal we were able to afford. Service department are good people seem attentive to my concerns on car.

CARS
lizkp83
Full Star Full Star Full Star Full Star Empty Star
2-18-2020
Bought my Chevy Equinox last year and salesman Paul...

Bought my Chevy Equinox last year and salesman Paul DeGrazia was awesome! Worked til he got us a deal we were able to afford. Service department are good people seem attentive to my concerns on car.

CARS
Carjan911
Full Star Full Star Full Star Full Star Full Star
2-17-2020
Called late Friday and got an appointment on the...

Called late Friday and got an appointment on the following day for a service light issue. Outstanding on such a short notice and the work was outstanding.

DEALERRATER
Carjan911
Full Star Full Star Full Star Full Star Full Star
2-17-2020
Called late Friday and got an appointment on the...

Called late Friday and got an appointment on the following day for a service light issue. Outstanding on such a short notice and the work was outstanding.

CARS
Wright, Orlando J
Full Star Full Star Full Star Full Star Full Star
2-15-2020
Great Service.

Service was good. Got me in and out, performed recommended service, in a timely manner.

CARS
psundwall
Full Star Full Star Full Star Full Star Empty Star
2-13-2020
The service was quick , efficient and friendly. The only...

The service was quick , efficient and friendly. The only problem was not having all parts I needed in stock. Waiting room was comfortable and no one tried to get me to buy a vehicle.

CARS
PATKRAUSSOLD
Full Star Full Star Full Star Full Star Full Star
2-13-2020
Service and communication were excellent. Marc went the...

Service and communication were excellent. Marc went the extra mile to find the replacement parts needed for my 2004 Saturn Vue. Would highly recommend to any Saturn owner to use the service dept. at Bill K. Chevrolet

DEALERRATER
psundwall
Full Star Full Star Full Star Full Star Empty Star
2-13-2020
The service was quick , efficient and friendly. The only...

The service was quick , efficient and friendly. The only problem was not having all parts I needed in stock. Waiting room was comfortable and no one tried to get me to buy a vehicle.

DEALERRATER
PATKRAUSSOLD
Full Star Full Star Full Star Full Star Full Star
2-13-2020
Service and communication were excellent. Marc went the...

Service and communication were excellent. Marc went the extra mile to find the replacement parts needed for my 2004 Saturn Vue. Would highly recommend to any Saturn owner to use the service dept. at Bill K. Chevrolet

DEALERRATER
Chuck Nortier
Full Star Full Star Full Star Full Star Full Star
2-12-2020
I Arrived early and was accepted right away.Additional...

I Arrived early and was accepted right away. Additional items that required attention were pointed out and not pressured to to have performed. Vehicle was washed before being returned to me.

CARS
Chuck Nortier
Full Star Full Star Full Star Full Star Full Star
2-12-2020
I Arrived early and was accepted right away.Additional...

I Arrived early and was accepted right away. Additional items that required attention were pointed out and not pressured to to have performed. Vehicle was washed before being returned to me.

CARS
TINA.JONES4457
Full Star Full Star Full Star Full Star Empty Star
2-11-2020
Blake in the service department was very friendly and...

Blake in the service department was very friendly and explained everything nicely. Thank you for taking the time to be nice! He e en washed my car after it was done being serviced .

DEALERRATER
TINA.JONES4457
Full Star Full Star Full Star Full Star Empty Star
2-11-2020
Blake in the service department was very friendly and...

Blake in the service department was very friendly and explained everything nicely. Thank you for taking the time to be nice! He e en washed my car after it was done being serviced .

DEALERRATER
b
Full Star Full Star Full Star Full Star Full Star
2-11-2020
A simple maintenance appointment as usual results in a...

A simple maintenance appointment as usual results in a remarkable experience. The service department is always courteous, knowledgeable and committed to making things enjoyable and economical

CARS
b
Full Star Full Star Full Star Full Star Full Star
2-11-2020
A simple maintenance appointment as usual results in a...

A simple maintenance appointment as usual results in a remarkable experience. The service department is always courteous, knowledgeable and committed to making things enjoyable and economical

CARS
cosmo1
Full Star Full Star Full Star Full Star Full Star
2-10-2020
Blake Bihun did a great job. Had the technicians complete...

Blake Bihun did a great job. Had the technicians complete the service and return the vehicle back to me on time. He went out of his way to show me how to access my Chevy points to get a $$ credit that I was able to apply to my bill that day. Very much appreciated, and great job to Blake.

CARS
Rxtech83
Full Star Full Star Full Star Full Star Full Star
2-10-2020
Everyone in the service front end was friendly and very...

Everyone in the service front end was friendly and very helpful! I was given updates to keep me informed the whole time. Thanks for the popcorn 😊

GOOGLE
Robert Sherman
Full Star Full Star Full Star Full Star Full Star
2-10-2020
DEALERRATER
Rxtech83
Full Star Full Star Full Star Full Star Full Star
2-10-2020
Everyone in the service front end was friendly and very...

Everyone in the service front end was friendly and very helpful! I was given updates to keep me informed the whole time. Thanks for the popcorn 😊

DEALERRATER
cosmo1
Full Star Full Star Full Star Full Star Full Star
2-10-2020
Blake Bihun did a great job. Had the technicians complete...

Blake Bihun did a great job. Had the technicians complete the service and return the vehicle back to me on time. He went out of his way to show me how to access my Chevy points to get a $$ credit that I was able to apply to my bill that day. Very much appreciated, and great job to Blake.

GOOGLE
Carl Saks
Full Star Full Star Full Star Full Star Full Star
2-8-2020
Carl Saks

Fast and courteous service.

GOOGLE
Bill Trigg
Full Star Full Star Full Star Full Star Empty Star
2-8-2020
GOOGLE
Jerry
Full Star Full Star Full Star Full Star Full Star
2-7-2020
Jerry

Steve & Brent in parts really know their stufc

CARS
blwojk
Full Star Full Star Full Star Full Star Full Star
2-6-2020
All good Trailblazer SS was done in record time on a...

All good Trailblazer SS was done in record time on a Saturday too. Trailblazer SS still starting and didi not sell me extra thank you.

DEALERRATER
blwojk
Full Star Full Star Full Star Full Star Full Star
2-6-2020
All good Trailblazer SS was done in record time on a...

All good Trailblazer SS was done in record time on a Saturday too. Trailblazer SS still starting and didi not sell me extra thank you.

DEALERRATER
ewarkat
Full Star Full Star Full Star Full Star Full Star
2-3-2020
I needed an oil change & everything that goes with that....

I needed an oil change & everything that goes with that. I was informed I also needed a new cabin filter & a new air filter. Everything was taken care of & I was provided with a rebate form to submit since there was a promotion going on.

DEALERRATER
nicholas18
Full Star Full Star Full Star Full Star Full Star
2-3-2020
There service is one of the finest Chevy dealers in the...

There service is one of the finest Chevy dealers in the Chicagoland area. There customer service is fantastic, I wish more Chevy dealers were like you guys.

DEALERRATER
HAZARDOUSE
Full Star Full Star Full Star Full Star Full Star
2-3-2020
Ive had nothing but fast and courteous service from...

Ive had nothing but fast and courteous service from sales, service, and parts with my vehicles service. The wait is how they inform you when you arrive. Thank you.

CARS
ewarkat
Full Star Full Star Full Star Full Star Full Star
2-3-2020
I needed an oil change & everything that goes with that....

I needed an oil change & everything that goes with that. I was informed I also needed a new cabin filter & a new air filter. Everything was taken care of & I was provided with a rebate form to submit since there was a promotion going on.

CARS
nicholas18
Full Star Full Star Full Star Full Star Full Star
2-3-2020
There service is one of the finest Chevy dealers in the...

There service is one of the finest Chevy dealers in the Chicagoland area. There customer service is fantastic, I wish more Chevy dealers were like you guys.

CARS
HAZARDOUSE
Full Star Full Star Full Star Full Star Full Star
2-3-2020
Ive had nothing but fast and courteous service from...

Ive had nothing but fast and courteous service from sales, service, and parts with my vehicles service. The wait is how they inform you when you arrive. Thank you.

CARS
KFLINGO2
Full Star Full Star Full Star Full Star Full Star
1-31-2020
Connor McDermott, my sales rep provided great service.

I expected to receive a temporary sticker for my new vehicle for the license transfer from my old vehicle and the dealership was not able to provide one. The Illinois DMV office stated that I should have received one from the dealership while the transfer process was being done.

CARS
JENNIE1192
Full Star Full Star Full Star Full Star Full Star
1-29-2020
Very courteous healthful polite address a problem to the...

Very courteous healthful polite address a problem to the customers and they get right on it very personal good environment very accommodating in all situations

DEALERRATER
JENNIE1192
Full Star Full Star Full Star Full Star Full Star
1-29-2020
Very courteous healthful polite address a problem to the...

Very courteous healthful polite address a problem to the customers and they get right on it very personal good environment very accommodating in all situations

DEALERRATER
GARYVANDERVEST
Full Star Full Star Full Star Full Star Empty Star
1-28-2020
Oil change

I came in for an oil change and to troubleshoot the yellow/green/amber/red sensors for determining clearances. I was taken care of and out the door in an acceptable amount of time.

CARS
GARYVANDERVEST
Full Star Full Star Full Star Full Star Empty Star
1-28-2020
Oil change

I came in for an oil change and to troubleshoot the yellow/green/amber/red sensors for determining clearances. I was taken care of and out the door in an acceptable amount of time.

CARS
Shontaa Daniels
Full Star Full Star Full Star Full Star Full Star
1-28-2020
Xavier was a great consultant. Made my car buying process...

Xavier was a great consultant. Made my car buying process as smooth as possible. My experience was great and everyone else was nice as well. Thanks for my jeep.

DEALERRATER
sam44walk
Full Star Full Star Full Star Full Star Full Star
1-26-2020
Marc helped me to make the right decisions regarding my...

Marc helped me to make the right decisions regarding my service needed. He also suggested places I could go to possibly get quotes on a new muffler!

CARS
sam44walk
Full Star Full Star Full Star Full Star Full Star
1-26-2020
Marc helped me to make the right decisions regarding my...

Marc helped me to make the right decisions regarding my service needed. He also suggested places I could go to possibly get quotes on a new muffler!

CARS
cschmitt1951
Full Star Full Star Full Star Full Star Full Star
1-25-2020
firstOIL CHANGE

APPOINTMENT WAS FOR 10.30 WAS TAKEN IN IMMEDIATELY AND WORK WAS DONE IN ESTIMATED TIME ONE IN A HALF HOURS TOLD THERE WAS A RECALL AND FIXED AT THE SAME TIME, EXPLAINED SOME FUTURE SERVICE I WOULD GET NEXT SERVICE TIME

DEALERRATER
cschmitt1951
Full Star Full Star Full Star Full Star Full Star
1-25-2020
firstOIL CHANGE

APPOINTMENT WAS FOR 10.30 WAS TAKEN IN IMMEDIATELY AND WORK WAS DONE IN ESTIMATED TIME ONE IN A HALF HOURS TOLD THERE WAS A RECALL AND FIXED AT THE SAME TIME, EXPLAINED SOME FUTURE SERVICE I WOULD GET NEXT SERVICE TIME

CARS
CGUERRIERI34
Full Star Full Star Full Star Empty Star Empty Star
1-23-2020
Service was excellent, but wait time to get truck fixed...

Service was excellent, but wait time to get truck fixed poor! This caused other issues with Truck. This caused my to be very disappointed with the dealership.

DEALERRATER
CGUERRIERI34
Full Star Full Star Full Star Empty Star Empty Star
1-23-2020
Service was excellent, but wait time to get truck fixed...

Service was excellent, but wait time to get truck fixed poor! This caused other issues with Truck. This caused my to be very disappointed with the dealership.

DEALERRATER
cwing19
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Great service

Bill Kay's service department does great work in a very timely manner. They performed the maintenance requested and it took less time for my car to be serviced than initially advised.

DEALERRATER
ckfred
Full Star Full Star Full Star Full Star Full Star
1-22-2020
I had an appointment scheduled for 7:30. I was checked...

I had an appointment scheduled for 7:30. I was checked in promptly and told that servicing would take about an hour and a half. The work was done in an hour. I was advised that the car might need an alignment on the next visit, and that everything else looked fine.

CARS
cwing19
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Great service

Bill Kay's service department does great work in a very timely manner. They performed the maintenance requested and it took less time for my car to be serviced than initially advised.